WHEN I PLACE MY ORDER WHEN WILL IT SHIP?
When your order is placed on any of our basic three stand sets it is about 8 to 10 business days to ship out and depending on the size/quantity of your order. Package deals 1 or 2 ships out time within 15 to 18 business days does not include weekends or holidays, we do not ship Package Deals overseas or anywhere else outside of the lower 48 states of the United States. Conley Paint Stand we can not rush orders cause our stands are handmade to order.
ORDERS ARE FILLED IN THE ORDER IT WAS RECEIVED.
DOMESTIC SHIPPING TO LOWER 48 STATES OF THE USA
All products are shipped UPS Ground to your confirmed address. If you have an apartment or suite please add that number to your shipping information. If packages are returned to us the customer is responsible for all shipping charges. UPS Ground Shipping can take 3 to 7 business days depending on where you live in the 48 states of the United States. EMAIL FOR A SHIPPING QUOTE If you live in Alaska or Hawaii or outside of the 48 states of the United States. If you place an order outside of the USA we will email you and let you know what the extra shipping cost will be and if we do not hear from you in three business days we will refund you your money minus a 5% surcharge. SORRY WE DO NOT SHIP TO P.O.BOXES
REQUEST FOR OVERNIGHT SHIPPING
Please email us for a shipping quote. We will try to get you the best available rate. We do not absorb shipping of any kind.
INTERNATIONAL SHIPPING
All International, Canada, Hawaii orders will ship via USPS Priority Mail. You must email us for a shipping quote before you order. If you purchase an item from our website we will email you to let you know about the extra shipping charges. If you do not want the item we will refund your money after payment clears through PayPal.
SHIPPING CAN TAKE ABOUT 6 TO 10 DAYS DOES NOT INCLUDE TIME TO MAKE YOUR ORDER, TO GET TO YOU DEPENDS ON YOUR COUNTRY AND CUSTOMS WE WILL ADD A TRACKING NUMBER. WE WILL NOT LIE ON PAPER CUSTOMS FORMS TO SAVE YOU MONEY CAUSE WE WILL GET FIND SO PLEASE DON’T ASK. ALL CUSTOM TAXES DUTIES TAXES BROKER FEES OR ANY OTHER FEES ARE THE RESPONSIBILITY OF THE CUSTOMER.
PURCHASING
Conley Products, LLC uses PayPal for all transactions. When you select the “Buy Now” button, you will see a pop-up with your total. Select the “Check Out with PayPal” button and you will be redirected to PayPal. You DO NOT have to register; simply select the “Pay with a debit or credit card” button.Cancelling your order there is a 5% fee after 24 hours of placing your order.
All ordering must be placed online. We do not take phone orders.
We can answer any questions you have about a purchase you want to make or for an order you have already placed.
RETURN POLICY
Refunds and returns on any of Conley Products that are sold on our website. Items cannot be used in any way, be modified or have missing parts. Items must be shipped back in original packaging. Items will be inspected before refund is made. Items must be shipped back within 5 business days. There is a 25% restocking fee on all returned items. Shipping is not refunded in any direction. If an item is shipped back to us as undelivered or refused, you must send us a tracking number return shipping charges will be deducted from refund.
WEBSITE POLICY AND TERMS
CONLEY PRODUCTS AS ALL RIGHTS TO ALL PAINT STAND PRODUCTS SOLD ON OUR WEBSITE ALL IMAGES OR MATERIAL ARE OWN BY CONLEY PRODUCTS AND CANNOT BE USED ON ANY OTHER WEBSITE WITHOUT CONLEY PRODUCTS LLC WRITTEN PERMISSION. CUSTOMERS ARE BUYING DIRECT FROM COMPANY, SO IF YOU ARE A TOOL COMPANY BUYING FOR A CUSTOMER OF YOUR OWN PLEASE NOTE WE WILL NOT LOWER OR RAISE OWNER PRICES SO YOU CAN MAKE A SALE CONLEY PAINT STANDS ARE NOT FOR RESELL. IF WE ARE SELLING OTHER ITEMS NOT MADE BY CONLEY PRODUCTS LLC IT WILL BE NOTED ON DESCRIPTION OF ITEM AND ANY WARRANTY IS ON THE MANUFACTURE OF SUCH ITEM.
Custom Orders
CUSTOMERS CALLING US TO MAKE ITEMS NOT LISTED ON OUR WEBSITE WILL BE CHARGED A START UP FEE FOR MATERIALS AND TIME CAUSE PROTOTYPES IS WHAT COST THE MOST MONEY, AND WHEN PRODUCT IS FINISHED WE WILL SEND CUSTOMER A EMAIL WITH PICTURES AND INVOICE FOR FINAL PAYMENT AND SHIPPING, ITEM WILL NOT SHIP UNTIL PAYMENT HAS CLEARED. ALL DESIGNS AND IDEAS DRAWING ARE PROPERTY OF CONLEY PRODUCTS LLC. CUSTOMER SHALL NOT PUT CLAIM AND OR ANYTHING THOUGH CONLEY PAINT STANDS/CONLEY PRODUCTS LLC. CUSTOMERS AND SHIPPED OUT NEXT DAY AIR EXTRA SHIPPING CHARGES FOR NEXT DAY AIR AND THAT IS BASED ON 1 SET OF STANDS UNLESS OTHERWISE.
Online purchasing
WE EXCEPT PAYPAL OR YOU CAN PAY WITH CREDIT CARD THROUGH PAYPAL IF YOU DO NOT HAVE A ACCOUNT TOO, WE DO NOT EXCEPT PHONE ORDERS. CUSTOMER CAN EMAIL USE FOR A QUOTE IF IT IS NOT ON OUR WEBSITE OR WANT A SPECIAL ORDER. E-CHECKS CAN TAKE 7 TO 10 DAYS TO CLEAR AND ITEMS WILL NOT BE MADE OR SHIPPED AND WE DO NOT EXCEPT PERSONAL CHECKS AT ALL. ONCE CUSTOMER MAKES PURCHASE THEY HAVE AGREED THAT THEY HAVE READ ALL TERMS AND POLICIES OF CONLEY PAINT STANDS/CONLEY PRODUCTS LLC WEBSITE AND DESCRIPTIONS OF PRODUCTS, IF YOU HAVE ANY QUESTIONS JUST CALL OR SEND EMAIL WE WILL GET BACK TO YOU AS FAST AS WE CAN.